Who we are
The app is published by Oneplexo Software Solutions ("we", "us"). You can contact us at info@oneplexo.com.
What stays on your phone
- Your history of conversions (your message, the tone and reader you picked, and the English versions).
- Your settings, such as theme, tone, who you write to, and the language the mic listens for.
- A randomly generated install ID (explained below).
You can delete your history in the app. Uninstalling the app or clearing its storage deletes all of this. We cannot recover it for you.
What is sent to our server when you tap Convert
- the text of your message, and the tone and reader you picked;
- your random install ID.
Our server passes your message to an AI service to write the English: Anthropic's Claude, or Google's Gemini if the first is unavailable. The result comes back to your phone. We do not store your messages or the results on our servers. The AI providers process the request under their own terms and privacy policies. Please do not type passwords, bank details or other secrets into the app.
Voice (the mic button)
The app asks for the microphone only when you tap Speak, and listens only until you stop. Your phone's speech-recognition service turns what you say into text. On Android this is usually Google's service; depending on your phone and settings it may work on the device or send your audio to the service provider, under that provider's own privacy policy. Our app and our server never receive or store your audio. Only the resulting text is placed in the message box, and it is sent to us only if you tap Convert. You can use the app without ever allowing the microphone.
What our server does store
| Data | Why | How long |
|---|---|---|
| Random install ID with a daily count of conversions | Apply the daily free limit and prevent abuse | About 7 days |
| Records that Google confirmed you watched a rewarded ad (one-time code, install ID, Google's transaction ID, ad unit, time) | Check that a video was watched, once, before adding bonus conversions | About 2 days |
| Technical request data (such as IP address and timestamps) handled by our hosting provider, Cloudflare | Deliver the service, rate-limit abusive traffic, keep it secure | Per Cloudflare's standard retention |
The install ID is a random number created on your phone. It is not linked to your name, email or phone number. Clean-up runs periodically, so old records may stay a little longer than the times above.
Sharing text into the app
If you select text in another app and choose Share, then pick this app, only that text is passed to the app and shown in the message box. Nothing is sent until you tap Convert.
Ads
The app shows banner, interstitial and rewarded video ads using Google AdMob. To show and measure ads, Google and its partners may collect and use your device's advertising ID, IP address, device and app information, and ad interactions. This happens through Google's SDK, not through our server.
- In the European Economic Area, the UK and some other regions, the app asks for your consent through Google's consent form before requesting ads. You can review your choice later in the app's settings where shown.
- You can reset or delete your advertising ID, or opt out of ad personalisation, in your phone's settings (Android: Settings → Privacy → Ads).
- Learn more: How Google uses information from sites or apps that use its services.
What we do not do
- No accounts, and we do not collect your name, email address, phone number or precise location.
- We do not sell your personal data.
- We do not currently use analytics or crash-reporting tools. If we add them, we will update this policy first.
Children
The app is not designed for children under 13 and we do not knowingly collect their data. If you believe a child has used the app, contact us.
Your choices and rights
Because we hold only an anonymous install ID, we usually cannot tie data to a person. You can delete everything on your phone by uninstalling the app, manage ad choices as described above, and contact us at info@oneplexo.com with any privacy question or request. Depending on where you live (for example under the GDPR or UK GDPR, or Indian data-protection law), you may have rights to access, correct or delete personal data and to object to or restrict its use; where these apply we will help as far as we reasonably can. You may also complain to your local data-protection authority.
Where data is processed
Anthropic, Google and Cloudflare operate worldwide, so information may be processed in countries other than your own, under their own safeguards.
Changes
If we change this policy in a meaningful way we will update the date above and, where appropriate, tell you in the app.